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On-Site Consultation

We will come directly to your property to discuss solutions crafted to meet your goals.

1 hCustomer's Place

Service Description

Discover the VB Patios difference with our Personalized On-Site Initial Consultation. During this comprehensive visit, one of our expert designers or project managers will thoroughly evaluate your property to uncover its full potential and address any unique challenges. You'll receive immediate feedback and customized advice to jumpstart the design process for your dream outdoor space. During the visit, our team will: - Assess your property’s layout, drainage, and elevations. - Discuss your specific goals and vision. - Provide tailored recommendations to ensure a seamless and functional design. - This consultation is designed to deliver on-location insights, accurate measurements, and thoughtful planning to ensure your outdoor space is perfectly suited to your home or business.


Cancellation Policy

1. Types of Consultations Virtual Consultation Conducted via video conference or phone call. Ideal for clients outside our immediate service area or those seeking an initial overview before scheduling an in-person appointment. Design Center Consultation Held at our Design Center (address and/or location details). Offers hands-on access to material samples, design boards, and direct interaction with our design team. On-Site Consultation Conducted at the client’s location. Allows our team to evaluate existing conditions, take measurements, and discuss specific project details in person. 2. Scheduling and Availability Online Booking Form: All consultation requests should be made through our online booking portal or website form. Confirmation: Once you submit your request, our team will confirm availability and send an email or text message with the final appointment details. Lead Times: Please allow up to 24–48 hours for us to respond to your request. 3. Consultation Fees Complimentary or Paid: At this time all consultations are free. We reserve the right to change this in the future. Paid Consultations: If there is a fee, it will be clearly communicated at the time of booking, along with any deposit requirements. 4. Rescheduling and Cancellations Rescheduling: If you need to reschedule, please contact us at least 48 hours in advance. We will do our best to accommodate your new preferred time. Cancellation: We kindly request at least 48 hours’ notice for any cancellations. 5. On-Site Guidelines Access: Please ensure our team can safely access the property for on-site evaluations. Safety Measures: For everyone’s safety, we may require pets to be secured and any hazards to be disclosed in advance. Inclement Weather: In the case of extreme weather conditions, we may reschedule on-site consultations to protect both your property and our team


Contact Details

+17573054000

info@vbpatios.com

100B 1253 Jensen Drive, Virginia Beach, VA, USA


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