How do I submit a warranty claim?

To submit a warranty claim, please fill out the warranty claim form on this page, providing all required information, including project details and proof of purchase.

What information do I need to provide for my claim?

You will need to provide your project details, proof of purchase, a description of the issue, and any supporting photos or documents.

How long does it take to process a warranty claim?

Warranty claims are typically processed within 7-10 business days after submission, depending on the complexity of the issue.

What is covered under the Virginia Beach Patios warranty?

Our warranty covers defects in materials and workmanship for the duration specified in your project agreement. Please refer to your specific warranty documentation for details.

Warranty Claim Page

If you’re experiencing any movement or issues with your hardscape area, do not hesitate to contact us.
To help us ensure that we have the right specialists and vendors involved from the start, please provide any photos, measurements, or additional context you believe could be helpful. The more information we have, the more efficiently we can resolve your claim.

Warranty Guidelines

Below you’ll find our current Warranty Guidelines for your reference. Please review them so you know what is covered and what to expect throughout this process.

Thank you again for reaching out. We value your satisfaction and look forward to resolving this claim promptly

Warranty Claim Page

Warranty Claim Request

Warranty Guidelines

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